Do I have to make an appointment?
Yes. We dedicate our time and attention to each client, one at a time. By appointment only. Most of our time is spent in the studio working on client projects, which is why we ask that you schedule a time to visit the showroom on the days that we are available to meet.
Where are you located?
Our showroom/fit space is located in the heart of downtown Phoenix.
How much does a commissioned dress cost?
Each Cleo + Clementine dress is lovingly handmade in-house. From the consultation, it takes weeks and many hours of work to design the concept, source the fabrics, edit the patterns, arrange fittings and of course, construct the dress to your exact specifications. It's very difficult to give accurate estimates on custom gowns - there are so many variables to consider. This is why consultations are recommended. An average custom gown, with top tier lace fabrics, color treatments…A true-one-of-a-kind averages 4,200.00 + Custom Gowns in one fabric such as silk crepe run an average of 3,000.00. In-house orders will not require additional outside alterations. We work and work until she’s just right. Online orders may require local alterations, or a visit to our fit space for a weekend of fun-filled fittings.
Can you work with my budget?
We create just a handful of custom orders per year, we like to invest our time working with the best fabrics, implementing couture techniques while focusing on a quality fit. We want to be proud of the work that leaves our studio. Viewing each piece as a work of art, we don’t want to compromise on your final product. We ask that you value our time and effort as well. If you have a set budget that falls below the custom base price, feel free to check out our collection. We offer a range of styles with prices for every budget. If you find a piece from our collection and would like to come in for a custom fit, maybe add a few custom details or slight changes, factor in an additional 20%. A consultation is still required to visit. The fee will be applied to your project.
Can you Alter the wedding dress I already have?
No. There are plenty of alteration specialists for this type of work. Makers wanna make!
Will you re-work my mothers vintage gown?
Maaayybeeee. The few projects we have taken on like this have been quite fun. This is a case by case decision. Send us images and your thoughts. We’ll have a look to let you know if it’s something we’d like to take on.
No, keep it simple. Maybe your maid of honor OR mother of the bride.
Do you only make bridal Gowns?
Nope, we love a good challenge. Editorial fashion, special occasion, keepsake flower girl dresses. If your day is special and you need THE dress, book us!
Can you dye my dress?
We can dye fabrics to create your gown (it’s our favorite) but we will not dye an existing gown. We will not dye your dads favorite pants, we will not dye your favorite jumper that faded. We can color match a veil for you though.
Do you make veils?
Absolutely! Local customers can schedule an appointment to visit the showroom with gown in hand. We’ll have you try on standard veils with your gown and discuss custom options. Out of the Phoenix area? Contact us and we’ll consult online OR you can head on over to our veil shop.
I have a photo of a gown that I want replicated, can you do it.
Pass, go straight to the source - it’s the right thing to do.
I’m in! How do I order my dress?
Each commissioned dress we create is a distinct swirl of our thoughtful artistry, handmade magic and your dreamy vision. That’s why we always start with a one-hour, one-on-one consultation where we will review your favorite inspiration sources, get to know your personal style, and discuss the elements that matter most to you.
After your consultation, you will receive a proposal with an illustration of your dress, a written description of your design, and a custom order contract with a price estimate. Once you’ve had a chance to review your proposal and are ready to move forward, we ask for a 50% non-refundable deposit and signed contract to begin production.
How far in advance do I need to book my consultation? How long will it take to have my dress made?
We start the process as soon as we receive a signed contract and payment. We know these things take careful thought and time to arrange, so we recommend placing your order as far in advance as possible. Depending on your dress design and the required materials, production can take anywhere from four weeks to six months.
I’m all booked to come in! How do I prepare for my consultation?
We have a few requests to help us get to know you and your style.
1. Whether you favor fashion blogs, Pinterest or glossy magazines, bring any images or sources of inspiration with you to communicate details.
2. Bring one to two of your closest friends or family members. Our space is intimate and there will be plenty to discuss, we want to hear your voice during our consultation.
3. We’ll be taking a full set of measurements. Leggings and a fitted shirt, along with your favorite bra will help us obtain a good set of measurements and will also allow us to get an accurate vision of your shape.
I don't live in your area, how can we work together?
We work close with all of our clients no matter how far away. We meet over Skype or FaceTime to discuss ideas just as we would in-person. We make sure to select styles that can be done over a series of fit-checks by mail. We send off a muslin sample for you to test-fit before we cut into the good fabrics. If you prefer to skip the test-fits you may order a size up and have your garment altered locally. Whichever route works best for you, we are here to help.
I still have questions.
Happy to answer. Ask us here.
Thanks for stopping by!